Effective: January 12, 2026
Refund Policy
30-Day Money-Back Guarantee
We offer a 30-day no-questions-asked refund policy for all digital course purchases.
If you're not completely satisfied with your purchase, contact us within 30 days of purchase for a full refund.
This policy applies to all Skillnest Development courses including Modular Assembly Fundamentals, Structural Engineering Essentials, Engineering Problem Solving, and Complete Builder Pathway.
Eligible Purchases
The following purchases qualify for our 30-day refund policy:
- All individual course purchases
- Bundle packages and course collections
- One-time payment plans
- Digital certificates and downloadable materials
Non-Refundable Purchases
| Purchase Type | Refund Status | Reason |
|---|---|---|
| Subscription plans (monthly/yearly) | No Refund | Auto-renewing service |
| Courses accessed >30 days | No Refund | Time limit expired |
| Downloaded certificates | No Refund | Digital delivery completed |
| Third-party purchases | No Refund | Handled by provider |
Refund Process
Step-by-step refund process:
- Email request: Send refund request to contact@skillnest-development.com
- Include details: Order number, purchase date, course name, reason for refund
- Processing time: 3-5 business days for review
- Original payment method: Refund issued to original payment method
- Confirmation: Email confirmation with transaction ID
Processing Times
| Refund Method | Processing Time | Notes |
|---|---|---|
| Credit/Debit Card | 5-10 business days | Bank processing time |
| PayPal | Instant - 48 hours | PayPal processing |
| Stripe | 5-7 business days | Credit card issuer time |
Refund Exclusions
We reserve the right to deny refunds in cases of:
- Fraudulent purchase attempts or chargebacks
- Multiple refund requests from same account
- Abuse of refund policy
- Violation of Terms of Service
Subscription Cancellations
Subscriptions auto-renew. To cancel:
- Login to your account dashboard
- Navigate to "Subscription Management"
- Click "Cancel Subscription"
- No refunds for partial subscription months
International Refunds
Refunds issued in original transaction currency (USD). We are not responsible for bank conversion fees or exchange rate fluctuations.
Contact Information
Refund Requests:
Email: contact@skillnest-development.com
Subject: "Refund Request - [Order Number]"
Response Time: Within 48 hours during business days
Email: contact@skillnest-development.com
Subject: "Refund Request - [Order Number]"
Response Time: Within 48 hours during business days
Policy Updates
We reserve the right to modify this Refund Policy. Changes will be posted here with an updated effective date.
