Effective: January 12, 2026

Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day no-questions-asked refund policy for all digital course purchases. If you're not completely satisfied with your purchase, contact us within 30 days of purchase for a full refund.
This policy applies to all Skillnest Development courses including Modular Assembly Fundamentals, Structural Engineering Essentials, Engineering Problem Solving, and Complete Builder Pathway.

Eligible Purchases

The following purchases qualify for our 30-day refund policy:
  • All individual course purchases
  • Bundle packages and course collections
  • One-time payment plans
  • Digital certificates and downloadable materials

Non-Refundable Purchases

Purchase Type Refund Status Reason
Subscription plans (monthly/yearly) No Refund Auto-renewing service
Courses accessed >30 days No Refund Time limit expired
Downloaded certificates No Refund Digital delivery completed
Third-party purchases No Refund Handled by provider

Refund Process

Step-by-step refund process:
  1. Email request: Send refund request to contact@skillnest-development.com
  2. Include details: Order number, purchase date, course name, reason for refund
  3. Processing time: 3-5 business days for review
  4. Original payment method: Refund issued to original payment method
  5. Confirmation: Email confirmation with transaction ID

Processing Times

Refund Method Processing Time Notes
Credit/Debit Card 5-10 business days Bank processing time
PayPal Instant - 48 hours PayPal processing
Stripe 5-7 business days Credit card issuer time

Refund Exclusions

We reserve the right to deny refunds in cases of:
  • Fraudulent purchase attempts or chargebacks
  • Multiple refund requests from same account
  • Abuse of refund policy
  • Violation of Terms of Service

Subscription Cancellations

Subscriptions auto-renew. To cancel:
  • Login to your account dashboard
  • Navigate to "Subscription Management"
  • Click "Cancel Subscription"
  • No refunds for partial subscription months

International Refunds

Refunds issued in original transaction currency (USD). We are not responsible for bank conversion fees or exchange rate fluctuations.

Contact Information

Refund Requests:
Email: contact@skillnest-development.com
Subject: "Refund Request - [Order Number]"

Response Time: Within 48 hours during business days

Policy Updates

We reserve the right to modify this Refund Policy. Changes will be posted here with an updated effective date.