Privacy Policy

Introduction

Skillnest Development ("we", "our", "us") operates the Skillnest Development website (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service:

Personal Data: Name, email address, phone number when you fill out our contact form or create an account.
Usage Data: Information about how you use our website (IP address, browser type, pages visited, time spent).
Cookies: Small data files stored on your device to enhance user experience and analyze usage patterns.
Payment Data: Processed by third-party payment processors (Stripe, PayPal) - we do not store full card details.

How We Use Your Information

Provide, maintain, and improve our online courses and services
Process course enrollments and payments
Send educational materials, certificates, and course updates
Respond to inquiries and provide customer support
Analyze usage patterns to improve user experience
Send promotional offers (with opt-out option)
Comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on:

Contract: To fulfill course enrollment and provide services
Consent: For marketing communications (easily withdrawable)
Legitimate Interest: Website security, analytics, fraud prevention
Legal Obligation: Tax records, compliance requirements

Sharing Your Information

We do not sell your personal data. We may share information with:

Third-party payment processors (Stripe, PayPal) for transactions
Email service providers (Klaviyo, Mailchimp) for course communications
Hosting providers (Shopify) for website operation
Analytics services (Google Analytics) for usage insights
Law enforcement when required by applicable law

Data Security

We implement industry-standard security measures including:

256-bit SSL encryption for all data transmission
Secure hosting with Shopify infrastructure
Regular security audits and penetration testing
Access controls and employee training
Payment data handled exclusively by PCI-compliant processors

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Correct inaccurate personal data
Deletion: Request removal of your data (right to be forgotten)
Restriction: Limit processing in certain circumstances
Portability: Receive your data in structured format
Objection: Object to processing based on legitimate interests

Cookies & Tracking

We use essential cookies for website functionality and analytics cookies for performance monitoring. You can manage cookie preferences through your browser settings.

Data Retention

We retain personal data only as long as necessary:

Course enrollment data: Duration of course access + 7 years
Payment records: 7 years (tax compliance)
Marketing data: Until unsubscribe request
Analytics data: 26 months maximum

Contact Us

For questions about this Privacy Policy or exercising your data rights, contact:

Skillnest Development
444 E Main St, Lexington, KY 40507
Email: contact@skillnest-development.com
Phone: +1 (769) 224-0921

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website. Continued use of the Service after changes constitutes acceptance.